Scheduling Coordinator

2 weeks ago


Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

Job Title: Scheduler

About the Role:

We are seeking a skilled Scheduler to join our team at Marlowe Software, Risk and Compliance. As a Scheduler, you will be responsible for creating visit schedules for consultants, ensuring maximum diary efficiency while meeting client needs.

Key Responsibilities:

  • Work with clients and consultants to plan site visits, balancing efficiency and client requirements.
  • Allocate appointments to consultants based on visit type and diary availability.
  • Co-ordinate information distribution to clients via phone and email.
  • Ensure scheduling systems are updated with visit status.
  • Collaborate with other teams to address scheduling queries and provide information.
  • Handle client enquiries, resolving issues or escalating as necessary.
  • Attend client meetings as required.

Requirements:

  • Previous experience in scheduling, planning, or diary management.
  • Excellent telephone manner and communication skills.
  • Proficiency in office software, including Excel.
  • Knowledge of UK geography and postcode areas.
  • High attention to detail and ability to work accurately and promptly.
  • Self-motivated and highly organised, with a proactive approach to problem-solving.
  • Committed to delivering excellent results.

Why Work with Us:

We value our employees and offer a range of benefits to support their personal and professional growth. Our team is dedicated to delivering exceptional results, and we're looking for someone who shares our commitment to excellence.



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