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Head of Quality, Safety, and Environment

2 months ago

Gloucester, Gloucestershire, United Kingdom Mayfield Recruitment Group Ltd Full time
Job Title: Head of Quality, Safety, and Environment

Reports to: Operations Director

Location: National

Job Purpose:

To provide leadership and strategic direction to the business on all aspects of Quality, Safety, and Environment. The Head of QHSE will lead and support the self-service model through our general managers, ensuring compliance and promoting a culture of safety and continuous improvement across the business.

Key Responsibilities:
  • Leadership and Strategy:
    • Provide sound advice on QHSE matters to support the self-service model.
    • Develop and implement systems, processes, and procedures for QHSE.
    • Champion and drive cultural change in QHSE management.
  • Health and Safety:
    • Advise and support line management on Health and Safety issues.
    • Increase understanding of Health and Safety through education and training.
    • Develop and coordinate an audit program to ensure compliance.
    • Investigate, report, and document accidents and incidents.
  • Quality Management:
    • Manage and maintain Quality accreditations and standards.
    • Coordinate ISO Audits and ensure preparedness.
    • Recommend and implement process improvements.
  • Environmental Management:
    • Ensure compliance with Environmental Management standards.
    • Promote environmental awareness within the business.
    • Maintain relationships with suppliers to uphold environmental standards.
  • Reporting and Governance:
    • Provide monthly QHSE reports for the Management Board.
    • Ensure the business stays updated on new legislation and industry standards.
    • Manage relationships with external QHSE suppliers.
Person Specification:

Essential:

  • Previous management experience in an QHSE role managing multiple risks.
  • NEBOSH Diploma (CMIOSH) or equivalent.
  • Experience gained within an FM or Services Management business working to ISO standards and management systems.
  • Commercial focus or operational/line management experience.

Desirable:

  • Technical understanding and awareness.
  • Previous experience with pest management services.
Skills and Qualifications:

Essential:

  • Excellent communication and interpersonal skills.
  • Strong leadership and team management abilities.
  • Competent in IT literacy and time management.
  • Full UK driving licence.

Desirable:

  • RSPH Level 2 Award & BPCA Accredited Technician in Pest Control.
Attitudes:

Self-motivated, sound judgement & understanding of when to escalate issues, ability to lead change and drive improvements in working practices, strong organisational skills, a positive can-do attitude, ability to work under pressure and meet deadlines, attention to detail and proactive approach, enjoys working collaboratively and fostering a team spirit, ability to provide clear direction.

Ability to work additional hours as required, availability for occasional travel within the UK.