SAP Business ByDesign Project Manager
4 days ago
We are a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries.
Our global expertise enables us to deliver quality outcomes for our clients, whether they are multi-nationals or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help solve real problems and seize opportunities for growth around SAP strategy and operations.
Our award-winning SAP practice is differentiated by innovation and is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients, we offer proven approaches that clients trust worldwide.
Job Summary:This role will be responsible for delivering NTT's ByDesign project implementations in the UK and Ireland.
Main Responsibilities:- Provide guidance with process design.
- Manage day-to-day client interaction and expectations for multiple or large-scale projects.
- Anticipate client needs and propose alternative business solutions as required.
- Continually seek opportunities to increase customer satisfaction and deepen client relationships.
- Possess a knowledge base of each client's business, organisation and objectives.
- Maintain client engagement through regular meetings and status reports.
- Ensure project deliverables conform to quality standards defined in the professional services quality management plan.
- Serve as a key participant and facilitator in team and client meetings.
- Maintain clear and up-to-date project documentation.
- Confront issues openly and in a timely manner.
- Effectively communicate relevant project information to superiors and peers in the business.
- Tactfully communicate sensitive information.
- Encourage creative and innovative thinking from team members.
- Work across the organisation to share lessons learned and best practice methods.
- Significant ERP implementation experience with ByDesign emphasis desirable.
- Experience managing technical, cross-functional professional services teams (e.g., consulting, implementation, development) and delivery partners.
- Experience in managing multiple projects of varying sizes.
- Ability to manage 2 to 6 projects at once, depending on project size.
- Ability to maintain a professional demeanour in times of high stress.
- Ability to work within a multi-cultural environment.
- Proven leadership skills with ability to engage, mobilise and motivate multiple teams.
- Excellent English, verbal and written, communication required.
The estimated salary for this position is £60,000 - £80,000 per annum, based on location and experience.
Benefits:Joining our team comes with a range of enticing benefits designed to support your well-being, career growth, and work-life balance:
- Home-Based Contract: Enjoy the flexibility of a home-based contract with occasional travel to NTT Data Business Solutions offices and client sites, allowing you to manage your work environment effectively.
- Generous Holiday Allowance: Benefit from 25 days of paid holiday annually, providing ample time for relaxation and rejuvenation.
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