Technical Implementation Specialist

3 weeks ago


United Kingdom Smartling, Inc. Full time

About the Role

Smartling, Inc. is seeking a highly skilled Technical Implementation Specialist to join our Professional Services team. As a Technical Implementation Specialist, you will be responsible for assisting customers in rapidly integrating Smartling solutions in a sustainable and scalable manner.

Key Responsibilities

  • Interact with technical and business users to gather requirements and design comprehensive solutions
  • Manage process changes with stakeholders to drive implementations forward
  • Provide best-in-class support to customers and lead workshops to resolve complex issues
  • Articulate best practices to encourage optimal integration and platform adoption
  • Stay up-to-date with new technologies and contribute to process improvement

Requirements

  • 3+ years of experience as a Solution Architect, Technical Consultant, or similar customer-facing role
  • Highly analytical with excellent communication skills
  • Ability to drive outcomes despite complexity or changing scope
  • 2+ years of applied experience with modern web technologies and REST APIs
  • Familiar with at least one programming/scripting language

About Smartling, Inc.

Smartling is a cloud-based, AI-enabled translation platform that empowers teams to collaborate in real-time. We are a remote-first company that values freedom, growth, wealth, wellness, balance, and culture.



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