Desktop Support Specialist
2 days ago
Computacenter (UK) Limited is a leading IT infrastructure services and solutions provider, dedicated to delivering exceptional customer experiences. Our Technical Resource Group specializes in intermediate to advanced desktop installation, configuration, support, and troubleshooting services.
Job Description
This exciting opportunity is based onsite at one of our key clients' offices in Moray, Fife, or Co Antrim. As a Desktop Support Specialist, you will provide basic to intermediate level desktop installation, configuration, support, and troubleshooting services in the Wintel environment. Your duties will include providing effective and efficient customer service to the customer, communicating with them to keep them informed of progress to avoid escalations, and becoming hardware and software skilled and accredited through vendor training programmes.
Estimated Salary:£28,000 - £32,000 per annum
Required Skills and Qualifications
To be successful in this role, you will need an understanding of desktop/laptop technologies and Windows operating systems, as well as a desire to further your career in desktop support in a corporate setting. You must also be eligible for SC clearance and possess excellent customer-facing skills with the ability to build rapport with customers at all levels.
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