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Senior Program Manager
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Edinburgh, Edinburgh, United Kingdom Amazon UK Services Ltd. Full timeProgram Manager - Customer ServiceAmazon UK Services Ltd. is seeking an experienced Program Manager to join our Customer Service team.About the RoleWe are looking for a skilled Program Manager to drive a high-visibility Customer Service program that will directly impact the customer experience and defect reduction goals.Key ResponsibilitiesDefine the...
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Edinburgh, Edinburgh, United Kingdom Amazon UK Services Ltd. Full timeProgram Manager - Customer ServiceAmazon UK Services Ltd. is seeking an experienced Program Manager to join our Customer Service team.About the RoleWe are looking for a skilled Program Manager to drive a high-visibility Customer Service program that will directly impact the customer experience and defect reduction goals.Key ResponsibilitiesDefine the...
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Senior Program Manager
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Edinburgh, Edinburgh, United Kingdom Amazon UK Services Ltd. Full timeProgram Manager Job DescriptionAmazon UK Services Ltd. is seeking an experienced Program Manager to join our EU Customer Services team.Job Summary:We are looking for a skilled Program Manager to drive a high-visibility Customer Service program that will directly impact the EU customer experience and defect reduction goals. The successful candidate will be...
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Senior Program Manager
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Amazon UK Services Ltd. Full timeProgram Manager Job DescriptionAmazon UK Services Ltd. is seeking an experienced Program Manager to join our EU Customer Services team.Job SummaryWe are looking for a skilled Program Manager to drive a high-visibility Customer Service program that will directly impact the EU customer experience and defect reduction goals. The successful candidate will be...
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Data Program Manager
1 month ago
Edinburgh, Edinburgh, United Kingdom ENGINEERINGUK Full timeSenior Program Manager - Defect Elimination and Data InsightsAbout the RoleAmazon's Customer Service department is seeking an experienced Program Manager to join the EU Customer Services team. As a Senior Program Manager, you will be responsible for driving a high-visibility Customer Service program that will directly impact the EU customer experience and...
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Data Program Manager
1 month ago
Edinburgh, Edinburgh, United Kingdom ENGINEERINGUK Full timeSenior Program Manager - Defect Elimination and Data InsightsAbout the RoleAmazon's Customer Service department is seeking an experienced Program Manager to join the EU Customer Services team. As a Senior Program Manager, you will be responsible for driving a high-visibility Customer Service program that will directly impact the EU customer experience and...
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Senior Program Manager
1 month ago
Edinburgh, Edinburgh, United Kingdom Amazon UK Services Ltd. Full timeProgram Manager Job DescriptionAmazon UK Services Ltd. is seeking an experienced Program Manager to join our EU Customer Services team.Job Summary:We are looking for a skilled Program Manager to drive a high-visibility Customer Service program that will directly impact the EU customer experience and defect reduction goals. The successful candidate will be...
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Senior Program Manager
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Amazon UK Services Ltd. Full timeProgram Manager Job DescriptionAmazon UK Services Ltd. is seeking an experienced Program Manager to join our EU Customer Services team.Job SummaryWe are looking for a skilled Program Manager to drive a high-visibility Customer Service program that will directly impact the EU customer experience and defect reduction goals. The successful candidate will be...
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Data Program Manager
3 weeks ago
Edinburgh, Edinburgh, United Kingdom ENGINEERINGUK Full timeSenior Program Manager - Defect Elimination and Data InsightsAbout the RoleWe are seeking an experienced Senior Program Manager to join our EU Customer Services team. As a key member of our team, you will be responsible for driving a high-visibility Customer Service program that will directly impact the EU customer experience and defect reduction goals.Key...
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Data Program Manager
3 weeks ago
Edinburgh, Edinburgh, United Kingdom ENGINEERINGUK Full timeSenior Program Manager - Defect Elimination and Data InsightsAbout the RoleWe are seeking an experienced Senior Program Manager to join our EU Customer Services team. As a key member of our team, you will be responsible for driving a high-visibility Customer Service program that will directly impact the EU customer experience and defect reduction goals.Key...
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Senior Program Manager
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Amazon UK Services Ltd. Full timeProgram Manager Job DescriptionAmazon UK Services Ltd. is seeking an experienced Program Manager to join our EU Customer Services team.You will be responsible for driving a high-visibility Customer Service program that will directly impact the EU customer experience and defect reduction goals. You will own the creation, collection, and implementation of...
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Senior Program Manager
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Amazon UK Services Ltd. Full timeProgram Manager Job DescriptionAmazon UK Services Ltd. is seeking an experienced Program Manager to join our EU Customer Services team.You will be responsible for driving a high-visibility Customer Service program that will directly impact the EU customer experience and defect reduction goals. You will own the creation, collection, and implementation of...
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Data Program Manager
1 month ago
Edinburgh, Edinburgh, United Kingdom ENGINEERINGUK Full timeSr. Program Manager - Defect Elimination, Data, Insights and DesignJob OverviewWe are seeking an experienced Program Manager to join our EU Customer Services team. As a key member of our team, you will be responsible for driving a high-visibility Customer Service program that will directly impact the EU customer experience and defect reduction goals.Key...
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Data Program Manager
1 month ago
Edinburgh, Edinburgh, United Kingdom ENGINEERINGUK Full timeSr. Program Manager - Defect Elimination, Data, Insights and DesignJob OverviewWe are seeking an experienced Program Manager to join our EU Customer Services team. As a key member of our team, you will be responsible for driving a high-visibility Customer Service program that will directly impact the EU customer experience and defect reduction goals.Key...
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Data Program Manager
4 weeks ago
Edinburgh, Edinburgh, United Kingdom ENGINEERINGUK Full timeSenior Program Manager - Defect Elimination and Data InsightsAbout the RoleWe are seeking an experienced Senior Program Manager to join our EU Customer Services team. As a key member of our team, you will be responsible for driving a high-visibility Customer Service program that will directly impact the EU customer experience and defect reduction goals.Key...
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Data Program Manager
4 weeks ago
Edinburgh, Edinburgh, United Kingdom ENGINEERINGUK Full timeSenior Program Manager - Defect Elimination and Data InsightsAbout the RoleWe are seeking an experienced Senior Program Manager to join our EU Customer Services team. As a key member of our team, you will be responsible for driving a high-visibility Customer Service program that will directly impact the EU customer experience and defect reduction goals.Key...
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Data Program Manager
1 month ago
Edinburgh, Edinburgh, United Kingdom ENGINEERINGUK Full timeSr. Program Manager - Defect Elimination and Data InsightsAbout the RoleWe are seeking an experienced Program Manager to join our EU Customer Services team. As a key member of our team, you will be responsible for driving a high-visibility Customer Service program that will directly impact the EU customer experience and defect reduction goals.Key...
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Data Program Manager
1 month ago
Edinburgh, Edinburgh, United Kingdom ENGINEERINGUK Full timeSr. Program Manager - Defect Elimination and Data InsightsAbout the RoleWe are seeking an experienced Program Manager to join our EU Customer Services team. As a key member of our team, you will be responsible for driving a high-visibility Customer Service program that will directly impact the EU customer experience and defect reduction goals.Key...
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Data Program Manager
3 weeks ago
Edinburgh, Edinburgh, United Kingdom ENGINEERINGUK Full timeSr. Program Manager - Data and Customer ExperienceAbout the RoleWe are seeking an experienced Program Manager to join our EU Customer Services team. As a key member of our team, you will be responsible for driving a high-visibility Customer Service program that will directly impact the EU customer experience and defect reduction goals.Key...
Program Manager
2 months ago
We are seeking a seasoned Program Manager to lead the delivery of complex, high-risk, and cross-functional strategic programs. The ideal candidate will have a proven track record of optimizing resources, ensuring delivery to agreed business plans, and realizing benefits identified in the business case.
Key Responsibilities- Program/Project Set Up and Closure: Develop and implement effective program management methodologies, establish clear delivery roadmaps, and ensure robust financial and risk management.
- Program/Project Control and Delivery: Lead cross-functional teams, drive strategic direction, and ensure successful portfolio and program delivery.
- Resource Management: Optimize resource allocation, ensure effective team leadership, and maintain strategic direction.
- Stakeholder Management: Establish and maintain key relationships with stakeholders, drive change, and ensure effective communication.
- Risk Management: Continuously evaluate programs for financial and people risk, regulatory compliance, and take appropriate mitigation steps.
- Group Values: Role model HSBC Group values and behavior, encourage this across the Change community, and demonstrate leadership by example.
- Qualifications: A high-quality degree-level education, first-class academic track record, and a professional project/programme management qualification (e.g., PRINCE2).
- Additional Knowledge & Skills: Expertise in change management principles, project and programme methodology, leadership, organizational skills, credibility with senior stakeholders, and self-starter ability.
- Experience: Financial services experience, specifically senior change/operational roles in fund administration or asset management, significant delivery track record, team leadership, and transformation program management.
HSBC offers a dynamic and challenging work environment, opportunities for career growth and development, and a competitive compensation package.