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Sales Associate

2 months ago

Ellesmere Port, Cheshire, United Kingdom REISS Full time

About Us

Reiss is a leading luxury brand known for its intrinsic sustainability, quality, and timeless elegance. With a strong presence in over 100 locations internationally, we offer a unique shopping experience that sets us apart from the rest.

Our Mission

At Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. We strive to provide elevated customer service, a store environment that stands out in the market, and work as a team to meet and exceed both our customers' expectations and our business goals.

The Role

We are seeking a Sales Associate to join our Retail team in Cheshire Oaks on a permanent, full-time basis. As a Sales Associate, you will be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.

Key Responsibilities

  • Delivering a premium and tailored customer service experience
  • Providing in-depth knowledge of the brand and our products
  • Communicating effectively with customers, team members, and management
  • Maintaining visual standards
  • Acting as a Reiss Brand Ambassador

Requirements

  • A passion for premium or luxury product
  • Previous experience in a customer-facing environment
  • Ability to see things through the customer's eyes
  • Excellent customer service skills
  • Flexibility and ability to adapt to changing priorities
  • Ability to work in a fast-paced retail environment
  • Excellent communication and interpersonal skills
  • Excellent organisational and decision-making skills
  • Team player
  • Good written and verbal communication skills

What We Offer

  • Seasonal business wear allowance
  • Generous employee discount
  • Rewarding commission structure
  • Wellbeing and financial support through our Employee Assistance Programme
  • Low monthly cost health support through our medical cash plan
  • Fitness discounts
  • Family friendly policies including enhanced parental pay
  • 23 days annual leave, increasing to 25 days after 2 years' service
  • Employee referral scheme
  • Career development opportunities