Chief Legal Operations Manager

2 weeks ago


London, Greater London, United Kingdom Lawhive Full time
About the Role

Lawhive is a pioneering online platform that empowers individuals and small businesses to access legal assistance at an affordable cost. Our mission is to bridge the gap in access to justice, making it a fundamental utility in society.

We're seeking a highly skilled Chief Legal Operations Manager to oversee and coordinate all administrative and operational support services for our in-house legal team and lawyers on the platform. As a key member of our Customer Operations Department, you will be responsible for delivering an exceptional experience for our consultants, from onboarding to managing cases via the platform.

The ideal candidate will have strong organisational skills, a drive to create a 5-star experience for our lawyers, and a passion for ensuring high response times and resolution rates for inbound lawyer queries.


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