General Operations Assistant

5 days ago


Reading, Reading, United Kingdom Thomas Franks Ltd Full time
About the Job

We are seeking a motivated and reliable Casual General Assistant to join our team in Reading. In this role, you will play a vital part in delivering exceptional customer service and supporting our school catering operations.

The ideal candidate will have excellent communication skills, be able to work effectively as part of a team, and have a passion for delivering high-quality food and service.

You will be responsible for preparing and serving food, managing stock levels, and maintaining high standards of hygiene and safety. Occasional evening and weekend work may be required to support events and functions.

Main Responsibilities
  1. Prepare and serve food to a high standard, following our company's food safety guidelines.
  2. Manage stock levels, maintain inventory records, and ensure that all equipment is clean and well-maintained.
  3. Provide exceptional customer service, responding to customer inquiries and resolving any issues promptly.
  4. Work effectively as part of a team, supporting colleagues and contributing to the success of our school catering services.
Job Requirements
  • Excellent communication and interpersonal skills.
  • Able to work effectively as part of a team, with a positive and proactive attitude.
  • Basic food preparation and cooking skills, with experience in a similar environment an advantage.
  • Able to lift heavy objects (up to 25kg) and stand for long periods.
  • Ability to work occasional evenings and weekends, as required.

We offer a competitive hourly rate of £9.50-£10.50 per hour, depending on experience, plus benefits including free meals on duty, enhanced maternity and paternity leave, and access to our employee assistance programme.



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