Breakfast Operations Manager
1 month ago
The Conrad London St. James Hotel is seeking an experienced Breakfast Manager to lead the food and beverage service team in delivering exceptional guest experiences.
Key Responsibilities:
• Manage the daily breakfast operations to consistently meet high standards as defined by Hilton brand standards.
• Develop and implement effective strategies to improve guest satisfaction, with a focus on recognizing and exceeding customer expectations.
• Collaborate with the front-of-house and back-of-house teams to ensure seamless service delivery throughout the morning shift.
• Accurately manage all transactions during service, ensuring efficient cash handling and accurate reporting.
Requirements:
• Previous experience in organizing food and beverage service, preferably in a hotel or hospitality setting.
• Proven leadership skills, with experience in leading a team to achieve outstanding results.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
• Flexibility to respond quickly and positively to changing work situations, with a passion for developing others to be part of a winning team.
• A passion for delivering exceptional guest experiences, with a focus on providing personalized service and creating memorable moments.
Benefits:
• Estimated salary: £35,000 - £45,000 per annum, depending on experience.
• Global travel opportunities for team members, including discounts on stays at Hilton properties worldwide.
• Comprehensive uniforms and meal provisions while on duty.
Salary Details:
Our estimated salary range reflects the importance we place on attracting and retaining top talent. With a base salary of £35,000, this role offers significant earning potential, especially considering the expected average annual service charge of £5000-£8000.
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