Senior Windows Server Infrastructure Manager
1 month ago
Job Title: Windows Server Team Manager
Job Summary:
As a Windows Server Team Manager at the University of Bristol, you will play a key role in driving the delivery of new IT capabilities, including Platform Modernisation and migration to Hybrid Cloud. This exciting opportunity will involve ensuring the smooth and efficient operation of the Windows Server environment, meeting SLAs and KPIs, and driving customer-centric service excellence.
Key Responsibilities:
- Provide technical leadership of the Windows Server Estate, advising other teams on strategy, vision, and roadmap.
- Lead on initiatives to optimise IT service delivery processes, based on ITIL best practices, and identify areas for process improvement.
- Transform the Windows Server technologies, reducing complexity and introducing cutting-edge technologies to improve service delivery to end-users.
- Proactively manage performance, ensuring KPI targets are met, and drive service excellence with an active focus on customer satisfaction.
Requirements:
- Significant experience managing Windows Server Infrastructure technologies, with a good understanding of managing a large Windows Server Estate.
- A good understanding of Active Directory, GPOs, and hardening techniques to ensure the security of the environment.
- Knowledge and experience of managing disaster recovery, data protection, and high availability features of the Windows operating system.
- Strong experience in a technical support and implementation role, with experience providing 3rd level support in a similar field.
What We Offer:
- A dynamic and exciting role within the University of Bristol's IT Services department.
- The opportunity to work on cutting-edge technologies and drive the delivery of new IT capabilities.
- A collaborative and customer-centric work environment.
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