Technical Business Solutions Consultant

3 weeks ago


Reading, Reading, United Kingdom Mastek Full time

Mastek is seeking an experienced Technical Business Analyst to join our team. As a key member of our digital delivery team, you will be responsible for bridging the gap between technical and business teams, ensuring digital services are designed and delivered in alignment with user needs, GDS standards, and organizational goals.

The ideal candidate will have a strong technical background, excellent stakeholder management skills, and proven experience in delivering complex technical projects, preferably in digital services or software development.

Key Responsibilities

  • Requirement Gathering and Analysis:
  • Elicit, analyze, and document detailed technical and business requirements in collaboration with stakeholders.
  • Ensure requirements are user-focused, measurable, and aligned with GDS principles.
  • Develop user stories, acceptance criteria, and process maps to support iterative delivery.
  • GDS Alignment and Compliance:
  • Ensure all deliverables meet GDS standards, including preparing for and supporting service assessments.
  • Work closely with teams to embed GDS principles into technical solutions, including user-centered design, accessibility, and open standards.
  • Facilitate the use of the GDS Service Manual as a framework for delivery.
  • Technical Collaboration:
  • Act as a liaison between business stakeholders and technical teams, translating complex technical concepts into actionable insights.
  • Collaborate with developers, architects, and UX teams to define technical solutions that meet business objectives and user needs.
  • Ensure technical designs consider scalability, security, and future adaptability.
  • Agile Delivery Support:
  • Support Agile delivery practices, including backlog refinement, sprint planning, and retrospectives.
  • Ensure technical and business requirements are continuously aligned as projects evolve.
  • Assist product owners in prioritizing work to maximize value delivery.
  • Stakeholder Engagement:
  • Build strong relationships with internal and external stakeholders, ensuring clear and open communication.
  • Facilitate workshops and meetings to gather input, resolve conflicts, and drive consensus.
  • Present findings, recommendations, and updates to senior stakeholders and teams.
  • Continuous Improvement:
  • Identify opportunities for process and system enhancements based on user feedback and performance data.
  • Promote a culture of continuous learning and improvement within the team.
  • Keep up to date with GDS guidelines and industry best practices.
What We Offer
  • A competitive salary of $80,000 - $110,000 per annum, depending on experience.
  • A collaborative and innovative environment aligned with GDS standards.
  • Professional development opportunities, flexible working arrangements, and a range of benefits.

Note: Salary may vary based on location and other factors.



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