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Lead Complex Case Advisor
4 weeks ago
We are seeking a highly skilled and experienced professional to join our team as a Lead Complex Case Advisor. This exciting opportunity will involve working closely with our compassionate and dedicated team to provide exceptional care to patients with complex needs.
Main Duties- Establish and implement effective care pathways for patients with complex needs, ensuring seamless coordination and collaboration across clinical and organisational boundaries.
- Provide leadership and guidance to a small team of complex care advisors, ensuring they have the necessary skills and support to deliver high-quality care.
- Develop and maintain strong relationships with stakeholders, including clinicians, managers, and patients, to ensure effective communication and collaboration.
- Identify and address recurring themes and areas for improvement in care pathways, implementing changes to enhance patient experience and outcomes.
- Collaborate with the multidisciplinary team to provide in-reach advisory caseload support and guidance, ensuring patients receive comprehensive and coordinated care.
We are looking for an experienced and skilled professional with a strong background in complex care and healthcare transformation. The ideal candidate will have:
- Strong operational management and strategic skills, with the ability to lead and manage a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Experience in developing and implementing care pathways, with a focus on patient-centered care.
- Knowledge of clinical governance and decision-making authorities, with the ability to apply this knowledge in a complex care setting.
We are a leading healthcare organisation in Wales, providing a range of services to our community. We are committed to promoting equality and diversity, and welcome applications from candidates with a range of backgrounds and experiences. If you are passionate about delivering high-quality care and improving patient outcomes, we would love to hear from you.
