Administrative Support Specialist for Youth Mental Health Services

3 weeks ago


London, Greater London, United Kingdom UKundwork London Full time
UK Groundwork London: A Leader in Youth Mental Health Services

We are a pioneering organization dedicated to providing comprehensive mental health support services for young people aged 0 to 25 living in the London Borough of Southwark.

Our flagship service, The Nest, offers a range of therapeutic options, including one-on-one therapy, group activities, and creative therapies such as art and music therapy. These sessions aim to create a supportive environment where young people can explore their feelings and develop emotional resilience.

About the Role

We are seeking an experienced Office Manager to serve as the backbone of our diverse mental health and wellbeing services. This role involves overseeing key operational functions within the team while providing essential support to managers. Responsibilities include stakeholder management, data management, and processing referrals from the initial point of entry through to client discharge.

The ideal candidate will contribute to creating a supportive environment that fosters positive outcomes for our clients. As part of our team, you will have the opportunity to work with a talented group of professionals who share your passion for improving the lives of young people.

Key Requirements
  • Experience of office management and/or providing project operational support to a team in the mental health, wellbeing, or health sectors
  • Knowledge and understanding of the barriers children and families face when accessing support
  • Experience of undertaking a range of duties including data entry, appointment booking, and waitlist management
  • Previous experience of using and managing monitoring and quality management systems

Estimated Salary: £35,000 - £45,000 per annum, depending on experience

What We Offer

As a Disability Confident Employer, we interview every disabled applicant who meets the minimum criteria for the job. If you need any support or adjustments with your application or attendance at interview, please let us know.

We offer a range of benefits, including a competitive salary, opportunities for professional development, and a supportive work environment.



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