Concierge Security Officer
3 weeks ago
We are seeking a highly skilled and experienced Concierge Security Officer to join our team at Kingdom Services Group Ltd.
The successful candidate will be responsible for providing a smart concierge desk service with high visibility security patrolling throughout the shift.
Key Responsibilities:
- Communicate and engage effectively with clients and visitors
- Act as first point of contact for clients and visitors
- Collection/distribution of flat keys
- Signing visitors in/out of building & ensuring visitors procedure followed
- Complete void register
- Participate in completing duty of care register and respond to any concerns relating to this
- Ensure security of clients and the project is maintained by completing hourly patrols and recording appropriately, by monitoring CCTV and completing notes and clients and visitors movements
- With basic health and safety knowledge through training complete visual inspections of the property and make notes to ensure health and safety requirements and maintained including fire procedures
- Report any out of hours emergency repairs
- Ensure office environment is maintained to health and safety standard
- Assist with access and monitoring of contractors
- Complete concierge check lists and feedback and record any relevant information in communication book and handover to day shift staff
- Complete incident reports if required
- Report any significant client issues to on call staff/supervisor
- Undertake relevant training as required
- Observe boundaries & confidentiality polices
Requirements:
- A valid SIA licence
- Own transport is required
- A full five year checkable employment history
- Excellent customer service skills
- Previous experience in a similar role is desirable
- Excellent communication skills are required both written and verbal
- Have a good level of judgement professionalism
- IT skills
- Physically & medically fit
- Be of smart appearance
- Enthusiastic and willing to develop new skills
- 2 – 5 years' experience would be advantageous
- Must have the ability to deal with the emergency services
- Must be willing to undertake an enhance CRB
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