Complaint Resolution Specialist

Complaint Resolution SpecialistAt Diligenta, we're seeking a skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you'll play a vital role in ensuring our customers receive fair and timely resolutions to their complaints. Your exceptional communication skills and ability to empathize with customers will be essential...

About the RoleWe are seeking a skilled Complaint Resolution Specialist to join our team at Diligenta. As a Complaint Resolution Specialist, you will be responsible for responding to customer complaints and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer complaints and resolve issues in a timely and professional...

About the RoleWe are seeking a skilled Complaint Resolution Specialist to join our team at Diligenta. As a Complaint Resolution Specialist, you will be responsible for responding to customer complaints and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer complaints and resolve issues in a timely and professional...

Complaints Resolution SpecialistWe are seeking a skilled Complaints Resolution Specialist to join our team in Edinburgh. As a key member of our team, you will be responsible for handling complaints and price comparison cases to agreed standards, in compliance with the Code of Conduct. Your detailed knowledge and investigative skills will enable you to fully...

Job Title: Complaints Lead SpecialistWe are seeking a highly skilled Complaints Lead Specialist to join our Sales team at Legal & General Group. As a key member of our team, you will be responsible for providing exceptional customer service and resolving complaints in a timely and professional manner.Key Responsibilities:Provide excellent customer service to...

Job Title: Complaints Lead SpecialistWe are seeking a highly skilled Complaints Lead Specialist to join our Sales team at Legal & General Group. As a key member of our team, you will be responsible for providing exceptional customer service and resolving complaints in a timely and professional manner.Key Responsibilities:Provide excellent customer service to...

Complaints Officer Job DescriptionWe are seeking a skilled Complaints Officer to join our M&G Wealth Platform Complaints team in Bath, Stirling, or Edinburgh. As a Complaints Officer, you will be responsible for managing, investigating, and resolving customer complaints in a timely and effective manner.Key Responsibilities:Investigate and resolve customer...

Complaints Officer Job DescriptionWe are seeking a skilled Complaints Officer to join our M&G Wealth Platform Complaints team in Bath, Stirling, or Edinburgh. As a Complaints Officer, you will be responsible for managing, investigating, and resolving customer complaints in a timely and effective manner.Key Responsibilities:Investigate and resolve customer...

We are seeking a skilled Complaints Officer to join our M&G Wealth Platform Complaints team. This is a permanent role that offers flexible working arrangements and frequent homeworking.In this position, you will be responsible for managing, investigating, and resolving customer complaints in a timely and effective manner. You will work closely with other...

Complaint Handler RoleWe are seeking a skilled Complaint Handler to join our team at Diligenta. As a Complaint Handler, you will be responsible for investigating complaints and resolving issues in a fair and timely manner.Key Responsibilities:Investigate complaints and gather evidence to make informed decisions.Communicate with customers to understand their...

Complaint Handler RoleWe are seeking a skilled Complaint Handler to join our team at Diligenta. As a Complaint Handler, you will be responsible for investigating complaints and resolving issues in a fair and timely manner.Key Responsibilities:Investigate complaints and gather evidence to make informed decisions.Communicate with customers to understand their...

Complaint Handler RoleWe are seeking a skilled Complaint Handler to join our team at Diligenta. As a Complaint Handler, you will be responsible for investigating complaints holistically, making fair and reasonable decisions on complex cases, and maintaining positive relationships at all business levels.Key Responsibilities:Investigate complaints thoroughly...

Complaint Handler RoleWe are seeking a skilled Complaint Handler to join our team at Diligenta. As a Complaint Handler, you will be responsible for investigating complaints holistically, making fair and reasonable decisions on complex cases, and maintaining positive relationships at all business levels.Key Responsibilities:Investigate complaints thoroughly...

Complaint Handler Job DescriptionJob Summary:We are seeking a skilled Complaint Handler to join our team at Diligenta. As a Complaint Handler, you will be responsible for responding to customer queries, concerns, and complaints in a professional and empathetic manner.Key Responsibilities:Respond to customer inquiries and complaints via phone, email, or in...

Complaint Handler Job DescriptionJob Summary:We are seeking a skilled Complaint Handler to join our team at Diligenta. As a Complaint Handler, you will be responsible for responding to customer queries, concerns, and complaints in a professional and empathetic manner.Key Responsibilities:Respond to customer inquiries and complaints via phone, email, or in...

Complaint Handler Job DescriptionJob Summary:We are seeking a skilled Complaint Handler to join our team at Diligenta. As a Complaint Handler, you will be responsible for investigating complaints, managing conflicts, and maintaining positive relationships with customers and stakeholders.Key Responsibilities:Investigate complaints holistically to make fair...

Complaint Handler Job DescriptionJob Summary:We are seeking a skilled Complaint Handler to join our team at Diligenta. As a Complaint Handler, you will be responsible for investigating complaints, managing conflicts, and maintaining positive relationships with customers and stakeholders.Key Responsibilities:Investigate complaints holistically to make fair...

Job Title: Complaint HandlerWe are seeking a skilled Complaint Handler to join our team at Diligenta. As a Complaint Handler, you will be responsible for responding to customer inquiries, concerns, and complaints in a professional and empathetic manner.About the Role:Represent a major UK bank by responding to customer queries, concerns, and complaints via...

Job Title: Complaint HandlerWe are seeking a skilled Complaint Handler to join our team at Diligenta. As a Complaint Handler, you will be responsible for responding to customer inquiries, concerns, and complaints in a professional and empathetic manner.About the Role:Represent a major UK bank by responding to customer queries, concerns, and complaints via...

Job DescriptionWe are seeking a skilled Customer Dispute Resolution Specialist to join our team in Edinburgh. This role is crucial in supporting our service excellence objectives by using a variety of dispute resolution skills to ensure positive customer outcomes.This position involves working within a tight-knit team to respond to and resolve complaints...