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Lead Supervisor

2 months ago

Metropolitan Borough of Solihull, United Kingdom Specsavers Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Specsavers. As a key member of our store leadership team, you will be responsible for providing outstanding service to our customers and supporting the growth and development of our staff.

Key Responsibilities:

  • Lead and manage a team of retail staff to deliver exceptional customer service and achieve sales targets.
  • Develop and implement effective store strategies to drive business growth and improve customer satisfaction.
  • Collaborate with other store leaders to share best practices and drive consistency across the business.
  • Identify and develop opportunities for staff training and development to improve skills and knowledge.

Requirements:

  • Proven experience in a retail management role, with a strong track record of delivering results and improving customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong business acumen and analytical skills, with the ability to interpret data and make informed decisions.
  • Ability to work collaboratively as part of a team and build strong relationships with colleagues and customers.

About Us

At Specsavers, we are committed to providing a supportive and inclusive work environment that allows our staff to grow and develop their careers. We offer a range of benefits and opportunities for professional development, including training and education programs, mentorship, and career progression.