Insurer Account Coordinator
3 weeks ago
About the Role
We are seeking a skilled Client Advisor to provide exceptional support to our clients in the insurance industry. This role involves working closely with experienced account executives to deliver superb services to our customers.
Main Responsibilities
- Coordinate the acquisition of renewal terms for customers, researching suitable alternatives and presenting to account managers during face-to-face meetings.
- Manage insurer queries related to customer policies, confirming cover with relevant insurers and processing policies as required.
- Ensure accurate and timely recording of customer details, entering them into the system and managing mid-term adjustments.
- Deal with account queries and credit control matters, highlighting any concerns to account managers in a timely manner.
- Apply fundamental legal and regulatory policies for internal policies and the insurance contract as required.
About You
We are looking for a candidate with a strong background in insurance administration, preferably gained in a commercial setting. Holding or working towards a Chartered Insurance Institute qualification is desirable, as is being educated to GCSE standard or equivalent. You should be able to demonstrate a customer-focused approach, excellent communication and social skills, and a high level of accuracy.
What We Offer
In addition to a competitive salary, we offer a range of benefits, including a minimum of 25 days holiday, a defined contribution pension scheme, and life insurance. Other benefits include three fully paid volunteering days per year, an Employee Stock Purchase plan, and access to a discounted voucher portal. We also offer a range of training and development opportunities to support your career growth.
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