Fragrance Specialist

3 weeks ago


Horsham, West Sussex, United Kingdom Jo Malone London Full time
Join the Jo Malone London Team as a Fragrance Specialist

At Jo Malone London, we're passionate about creating unique and elegant scents that evoke emotions and inspire the senses. As a Fragrance Specialist, you'll play a key role in delivering exceptional customer experiences and showcasing our luxurious fragrances to customers from around the world.

Key Responsibilities:

  • Provide personalized fragrance consultations to customers, helping them find the perfect scent to suit their tastes and preferences.
  • Develop and maintain in-depth knowledge of our fragrance range, including ingredients, benefits, and pairing options.
  • Work collaboratively with colleagues to create engaging in-store experiences and events that drive sales and customer engagement.
  • Contribute to visual merchandising and store displays to ensure a cohesive and inviting brand image.

What We Offer:

  • Competitive industry salary and commission scheme eligibility.
  • Annual leave and family leave, as well as product discount and staff concession allowances.
  • Mental health wellbeing initiatives, including access to the Unmind app and employee assistance programme.
  • Extensive training and development opportunities to help you grow and succeed in your role.

We're an equal opportunities employer and welcome applications from diverse candidates who share our passion for fragrance and customer service.