Senior Quality Assurance Manager
3 days ago
**Life Changing Therapies. Global Impact.**
At PCI Pharma Services, we're committed to making a difference in the lives of patients around the world. Our global network of teams is dedicated to pioneering and shaping the future of pharmaceutical services.
**Our Investment is in People**
We believe that our people are our greatest asset. That's why we're looking for a talented Senior Quality Assurance Manager to join our team. As a key member of our Quality Control department, you'll play a critical role in ensuring that our operations meet the highest standards of quality and compliance.
**Key Responsibilities:**
- Supervise a team of Quality Control Inspectors to ensure that core QC processes are operating in line with EU GMP standards and defined company KPIs.
- Plan and schedule the QC Inspectors' workload to meet operational schedules and ensure that defined timescales are met.
- Identify and implement efficiencies and improvements for QC Inspector processes to ensure that the QC department delivers expected internal and external customer service.
- Ensure that Non-Conformance Reports and QC-related deviations/CAPA's are identified, completed, and closed within defined timescales.
- Identify, initiate, and oversee QC Change controls.
- Organize performance and training of QC Inspectors as per company personnel policies/procedures.
- Formulate and maintain QC Inspectors' objectives, ensuring alignment against PCI and site business plans and objectives.
- Ensure that all activities are carried out to GMP standards.
- Support special projects, site priorities, and new project introductions for QC (as required).
- Support audits within the QC area.
- Cross-functional support with the Senior Despatch QC and QC Inspector role.
- Assist QA with the investigation of customer complaints and deviations.
**Reporting Requirements:**
- Monthly reports for the QC systems.
- MRB reports.
- Improvement projects.
- QC Inspector schedules and staff rotas.
- Training and development plans for QC staff.
**Join Our Team**
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