Service Technician

4 weeks ago

Dundee, Dundee City, United Kingdom CV Library Full time
Job Title: Service Engineer

We are seeking a skilled Service Engineer to join our team at Johnson Controls. As a Service Engineer, you will be responsible for servicing Fire Alarm Systems to the relevant industry standards, providing exceptional customer service.

Key Responsibilities:
  • Service Fire Alarm Systems to the relevant industry standards
  • Provide exceptional customer service
  • Identify and rectify problems before they occur
  • Work safely and responsibly to avoid injuries, damage to property, and the loss of unused materials
  • Manage time efficiently and prioritize jobs correctly
  • Complete Engineer work reports or checklists as appropriate
Requirements:
  • Experience within the Fire industry with knowledge of repair and maintenance of large systems
  • Expert knowledge in mainstream and top-end Fire, Gas, and Aspiration systems
  • Working knowledge of industry standards and a logical approach to troubleshooting
  • Good computer skills
  • Previous experience working in a customer-facing environment
  • Full clean driving license
  • Ability to lift and climb ladders and be comfortable working at height
  • Current relevant qualifications to the industry (e.g., 18th edition, NVQ, City and Guilds, BTEC, FIA)
What We Offer:
  • Competitive basic salary with excellent additional earnings potential
  • Optional overtime
  • Generous callout payments
  • Travel time
  • Engineering commission scheme
  • Sales referral incentive scheme
  • Pension (we match up to 7%)
  • 25 days holiday plus bank holidays
  • Company vehicle, uniform, all PPE, tools, and ongoing training provided
  • Industry-leading Health & Safety and an employee assistance program
  • Career progression opportunities

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