Operations Coordinator

5 days ago


Norwich, Norfolk, United Kingdom Mears Group Full time

About Mears Group

Mears Group is a leading provider of property services to over 100 local authorities and housing providers nationwide.

We are seeking an Operations Coordinator to join our team in Norwich, responsible for coordinating the delivery of property services, including reactive repairs, planned and cyclical maintenance.

Job Summary

The successful candidate will be responsible for monitoring and maintaining PDA control allocation, ensuring efficient use of resources to meet turnaround timescales. They will also be responsible for planning operatives' diaries, ensuring employees have sufficient workload to perform at an optimum level.

Key Responsibilities

  • Coordinate the delivery of property services, including reactive repairs and planned maintenance
  • Monitor and maintain PDA control allocation to ensure efficient resource utilization
  • Plan operatives' diaries to ensure optimal workload levels
  • Collaborate with colleagues to achieve service delivery targets

Requirements

  • Previous experience in a planning or coordination role
  • Strong IT skills, including proficiency in Microsoft Office Suite
  • Excellent communication and organizational skills

Benefits

  • Payscale: circa £25,000 - £30,000 per annum (dependent on experience)
  • 25 days annual leave plus bank holidays
  • Volunteering Leave - paid volunteering opportunities in the community
  • Staff perks through Mears Rewards
  • Family-friendly policies

About Working with Mears Group

Mears Group is committed to providing excellent customer service and delivering high-quality property services. We value our employees as our greatest asset and strive to create a supportive and inclusive work environment.



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