Workshop Operations Manager

1 month ago


Woolley Green, United Kingdom Briggs Equipment UK Limited Full time

We are seeking an experienced Workshop Operations Manager to join our team at Briggs Equipment UK Limited in Maidenhead.

About the Role:

  • To forecast and ensure correct resources are in place to meet customer demand patterns.
  • Prepare equipment to industry standards, including quality, timings, and guarantee requirements.
  • Effectively communicate with team members, including one-to-ones and toolbox talks, to identify training needs and set performance standards.
  • Delegate jobs to engineers based on skills and experience.
  • Provide basic technical advice and support when required.
  • Ensure adherence to working processes and procedures.
  • Manage WIP levels with workshop Admin.
  • Sustain a culture of continuous improvement using customer needs as a basis for process improvements.
  • Comply with company SHEQ policies.
  • Identify and process all possible warranty claims in line with company and manufacturer procedures.
  • Authorise overtime and labour requirements.
  • Conduct and support employee relation matters, such as performance reviews, investigations, and team meetings.
  • Support on-site service contracts, including cleaning, building work, ground maintenance, fire protection, waste management, and security.
  • Supervise 3rd party contractors and ensure compliance.
  • Maintain site records, including fire, services, contractor records, and statutory reports.

About You:

  • Demonstrable ability to lead a team safely and compliantly.
  • A proven track record of driving performance against KPIs.
  • Good communication skills.
  • Exceptional organisation, numeracy, literacy, and ability to co-ordinate workshop resources.
  • Computer literacy with a good knowledge of Word, Excel, and PowerPoint.

What We Offer:

  • FUTURE DEVELOPMENT AND CAREER OPPORTUNITIES
  • CONTRIBUTORY PENSION SCHEME WITH EMPLOYER CONTRIBUTIONS UP TO 6%
  • PROFITSHARE BONUS BASED ON BUSINESS PERFORMANCE
  • PAYCARE AND EYECARE HEALTH SCHEME
  • HIGH STREET DISCOUNTS

Salary: £55,000 - £65,000 per annum



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