Workshop Operations Manager
1 month ago
We are seeking an experienced Workshop Operations Manager to join our team at Briggs Equipment UK Limited in Maidenhead.
About the Role:
- To forecast and ensure correct resources are in place to meet customer demand patterns.
- Prepare equipment to industry standards, including quality, timings, and guarantee requirements.
- Effectively communicate with team members, including one-to-ones and toolbox talks, to identify training needs and set performance standards.
- Delegate jobs to engineers based on skills and experience.
- Provide basic technical advice and support when required.
- Ensure adherence to working processes and procedures.
- Manage WIP levels with workshop Admin.
- Sustain a culture of continuous improvement using customer needs as a basis for process improvements.
- Comply with company SHEQ policies.
- Identify and process all possible warranty claims in line with company and manufacturer procedures.
- Authorise overtime and labour requirements.
- Conduct and support employee relation matters, such as performance reviews, investigations, and team meetings.
- Support on-site service contracts, including cleaning, building work, ground maintenance, fire protection, waste management, and security.
- Supervise 3rd party contractors and ensure compliance.
- Maintain site records, including fire, services, contractor records, and statutory reports.
About You:
- Demonstrable ability to lead a team safely and compliantly.
- A proven track record of driving performance against KPIs.
- Good communication skills.
- Exceptional organisation, numeracy, literacy, and ability to co-ordinate workshop resources.
- Computer literacy with a good knowledge of Word, Excel, and PowerPoint.
What We Offer:
- FUTURE DEVELOPMENT AND CAREER OPPORTUNITIES
- CONTRIBUTORY PENSION SCHEME WITH EMPLOYER CONTRIBUTIONS UP TO 6%
- PROFITSHARE BONUS BASED ON BUSINESS PERFORMANCE
- PAYCARE AND EYECARE HEALTH SCHEME
- HIGH STREET DISCOUNTS
Salary: £55,000 - £65,000 per annum
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