Customer Service Liaison

5 days ago


Havant, Hampshire, United Kingdom MarkJames Search Full time
Job Opportunity

Customer Communication Advisor - Havant Office

We are seeking a skilled Customer Communication Advisor to join our team in Havant. This is an 8-month contract with the possibility of extension.

Key Responsibilities

  • Effective communication with customers regarding planned power outages
  • Addressing customer concerns in a prompt and professional manner
  • Collaboration with engineers and office staff for seamless information flow and service delivery
  • Flexibility to support during adverse weather conditions

Required Skills and Experience

  • Excellent customer service skills
  • Strong attention to detail
  • Effective verbal and written communication skills
  • Confidence in discussing vulnerabilities and support options with customers
  • Flexible approach to working hours

Working Hours and Location

This is an office-based role in Havant, working 37 hours a week between Monday to Friday, 8am to 10pm, and Saturday, 8am to 5pm.

Apply Online



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