Customer Service Liaison
5 days ago
Customer Communication Advisor - Havant Office
We are seeking a skilled Customer Communication Advisor to join our team in Havant. This is an 8-month contract with the possibility of extension.
Key Responsibilities
- Effective communication with customers regarding planned power outages
- Addressing customer concerns in a prompt and professional manner
- Collaboration with engineers and office staff for seamless information flow and service delivery
- Flexibility to support during adverse weather conditions
Required Skills and Experience
- Excellent customer service skills
- Strong attention to detail
- Effective verbal and written communication skills
- Confidence in discussing vulnerabilities and support options with customers
- Flexible approach to working hours
Working Hours and Location
This is an office-based role in Havant, working 37 hours a week between Monday to Friday, 8am to 10pm, and Saturday, 8am to 5pm.
Apply Online
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