Residential Estate Manager
3 weeks ago
The Residential Services Manager will play a critical role in ensuring the smooth operation of our residential leasehold properties in central London. This is a challenging and rewarding role that requires strong leadership and management skills, as well as excellent communication and interpersonal skills.
The successful candidate will have a proven track record of delivering high-quality services and managing budgets effectively. They will also have excellent knowledge of building and construction, project management, and maintenance standards, as well as experience in capex and service charge budget management.
The Residential Services Manager will work closely with the on-site team and contractors to ensure a high level of service delivery and act as the first point of contact for customer service requests from residents, members of the public, and other stakeholders.
The salary for this role is approximately £60,000 - £70,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including a contributory pension scheme and access to training and development opportunities.
Responsibilities:
- Manage and oversee the delivery of residential leasehold property services
- Ensure residential common areas and building services are well-maintained and serviced
- Work closely with the on-site team and contractors to ensure high-level service delivery
- Act as the first point of contact for customer service requests
- Implement, manage, and control Standard Operating Procedures, risk assessments, and method statements
- Manage the service charge budget and ensure compliance with relevant legislation and best practice
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