Leasehold Portfolio Officer

18 hours ago


London, Greater London, United Kingdom CV-Library Full time

Job Summary:

We are seeking a motivated Leasehold Portfolio Officer to join our team at CV-Library. As a key member of our revenue income stream, you will be responsible for recovering revenue service charges and major works service charges.

Key Responsibilities:

  • Recover revenue service charges and major works service charges.
  • Develop relationships with other departments, external agencies, and the community.
  • Comply with relevant legislation, including the Landlord and Tenant Acts 1985 and 1987.
  • Administer instalment agreements, service charge reductions, and service charge loans.
  • Investigate and respond to customer complaints and queries.

Requirements:

  • Experience in service charge recovery for residential leasehold properties.
  • Familiarity with computer packages, including bespoke accounting systems.

Salary and Benefits:

£22,000 - £27,000 per annum, depending on experience. Benefits include PAYE via Umbrella and an initial 3-month contract.



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