Cybersecurity Support Specialist

4 weeks ago


Northampton, Northamptonshire, United Kingdom Travis Perkins Full time
About the Role

We are seeking a skilled Cybersecurity Support Specialist to join our Group Security Operations Centre team, responsible for remotely resolving technical issues with intruder alarms and CCTV systems.

Key Responsibilities
  • Troubleshoot technical issues with intruder alarms and CCTV systems remotely
  • Provide technical support to branch colleagues, engineers, and contractors
  • Collaborate with other teams to resolve complex technical issues
  • Remotely maintain the intruder alarm estate of the Group
  • Document technical support cases and maintain accurate records
  • Supporting our Security Operations Centre team with technical issues
  • Actively managing false alarms on CCTV and Intruder Alarm systems monitored by our in-house Security Operators
Requirements
  • Strong communication skills to effectively communicate with colleagues, engineers, and contractors
  • The ability to work under pressure
  • Good PC literacy skills
  • Detail-oriented with the ability to document and maintain accurate records
  • Ability to work well in a team and independently
  • Strong problem-solving skills
What We Offer

A competitive salary of £30,000 - £40,000 per annum, depending on experience. 40 hours per week (Mon-Fri, 09:00-17:00). The successful candidate will be based in our Northampton-based office and will work closely with other members of our security team.

About Travis Perkins

Travis Perkins is a leading supplier of building materials and a major player in the UK construction industry. Our Group Security team plays a vital role in ensuring the safety and security of our employees, customers, and assets.



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