Hospitality Events Coordinator
5 days ago
We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, enriching our facilities including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.
The ideal candidate will have a minimum of 2 years' experience in a mid to large hotel sales team and possess excellent verbal & written communication skills. In addition, you will be:
- Methodical - accurate & able to work on own initiative, with outstanding attention to detail.
- Computer literate, with experience of hotel PMS. i.e. Delphi & Opera.
- Sales-focused and enthusiastic, with excellent customer service skills.
- Flexible and capable of working well within a team.
We offer an estimated salary range of £25,000-£35,000 per year, depending on experience. We also provide access to our online learning platform, The Belfry Campus, and opportunities for career development and progression.
About the RoleAs a key member of our events team, you will be responsible for planning and coordinating events, ensuring seamless execution and exceeding customer expectations. Your responsibilities will include:
- Being the point of contact with the customer for all pre-planning details.
- Creating event function sheets to ensure clients requirements are accurately documented and distributed to the wider resort.
- General call handling to discuss event details, using questioning techniques and handling objections.
- Conducting face-to-face site visits/menu tastings and final detail calls.
- Booking and attending client pre & post event meetings.
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. You will also enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family.
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