Client Relationship Manager
3 days ago
Overview
The Inspired Thinking Group (ITG) is a leading provider of innovative solutions, seeking an exceptional Client Relationship Manager to join our team. This role is a pivotal position within our organization, requiring strong communication and interpersonal skills.
Salary
We offer a competitive salary of £40,000 - £55,000 per annum, reflecting the importance of this role in driving client satisfaction and loyalty.
Job Description
As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded. This includes:
- Providing exceptional customer service, responding promptly to client inquiries and resolving issues efficiently.
- Collaborating with cross-functional teams to deliver high-quality projects and services that meet client expectations.
- Analyzing data and metrics to identify trends and opportunities for improvement, informing strategic decisions and recommendations.
- Developing and implementing tailored solutions to address client pain points and drive business growth.
Required Skills and Qualifications
To succeed in this role, you will need:
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
- Strong analytical and problem-solving skills, with the ability to interpret data and develop effective solutions.
- Proven experience in client-facing roles, with a track record of delivering excellent customer service and driving client satisfaction.
- Knowledge of industry trends and best practices, with a commitment to staying up-to-date on the latest developments and innovations.
Benefits
We offer a comprehensive benefits package, including:
- Pension Scheme, providing a secure financial future.
- Corporate Medical Cash Plan, supporting your health and wellbeing.
- Smart Working Options, enabling you to balance work and life effectively.
- Employee Assistance Programme, providing support and resources for personal and professional development.
Others
At ITG, we value diversity and inclusion, striving to create a workplace where everyone feels welcome and empowered to contribute. We believe in fostering a culture of collaboration, innovation, and continuous learning, where our employees can grow and thrive.
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