Senior IT Support Specialist
4 weeks ago
Job Title: Senior IT Support Specialist
Job Summary: We are seeking an experienced Senior IT Support Specialist to join our team at In Technology Group Limited. As a Senior IT Support Specialist, you will be responsible for providing critical IT support to internal colleagues across five UK sites.
Main Responsibilities:
- Provide 2nd/3rd line IT support to internal teams, both onsite and remotely.
- Troubleshoot and resolve hardware, software, and network issues across the organisation.
- Work on IT infrastructure projects and system upgrades.
- Maintain and support business-critical systems.
- Coordinate with external vendors and service providers as necessary.
- Ensure seamless operation of IT services across all UK sites.
Requirements:
- Strong experience with Windows Server environments.
- Proficient in Active Directory, Group Policy, and DNS/DHCP.
- Experience with virtualisation technologies such as Hyper-V or VMware.
- Strong networking skills (LAN/WAN, VPNs, firewalls, etc.).
- Experience with Microsoft Office 365 and Exchange Online.
- Knowledge of backup and disaster recovery solutions.
Benefits:
- 25 days annual leave plus bank holidays.
- Pension scheme.
- Travel expenses covered for site visits.
- Opportunities for professional development and training.
- Hybrid working opportunities after an initial onboarding period.
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