E-commerce Team Lead

2 days ago


Harlow, Essex, United Kingdom Sphere Digital Recruitment Group Full time
Job Opportunity:
eCommerce Administrator

The Sphere Digital Recruitment Group is seeking a highly skilled eCommerce Administrator to join their team. As the primary point of contact for customers, you will be responsible for providing exceptional support and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Provide assistance to customers across phone, email, chat, and social media, addressing questions on products, services, shipping, returns, and order statuses with clarity and detail.
  • Help customers with order placement, tracking, and updates, and resolve any issues with delays or incomplete orders.
  • Address and resolve complaints or escalations professionally and empathetically, working to achieve a satisfactory outcome for both the customer and the company.
  • Stay informed on the company's products, policies, and procedures to provide accurate, up-to-date information to customers.
  • Document and report feedback to enhance customer service, refine product offerings, and improve the user experience.

Requirements:

  • Fluent in German and English.
  • Minimum 1-2 years in a customer service role, preferably in an eCommerce or retail environment.
  • Excellent verbal and written communication skills with an emphasis on clarity, empathy, and professionalism.
  • Familiar with customer service software, CRM systems, and eCommerce platforms (e.g., Shopify).
  • Strong attention to detail and excellent organisational skills.

Salary: £35,000



  • Harlow, Essex, United Kingdom The Language Business Full time

    About the OpportunityThe Language Business is a global leader in the e-commerce industry, offering a diverse range of products across various digital platforms.Job DescriptionWe are seeking a highly skilled eCommerce Project Manager to lead our project management team.Key Responsibilities:Manage e-commerce website development projects.Create detailed project...


  • Harlow, Essex, United Kingdom The Language Business Full time

    Role OverviewWe are looking for an accomplished eCommerce Project Manager to join our team at The Language Business.Key ResponsibilitiesOversight of e-commerce website development projects.Creating detailed project reports and leading post-deployment retrospectives to enhance development workflows.Driving project reviews and ensuring timely completion of...


  • Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full time

    About the JobThe Princess Alexandra Hospital NHS Trust provides general acute, outpatient, and diagnostic services. We are seeking an enthusiastic and experienced Occupational Therapist to join our innovative and friendly team. This specialist post involves working in the Emergency Department, Frailty Assessment Unit, and Short Stay Assessment Units. The...


  • Harlow, Essex, United Kingdom Ecomshoot Full time

    Job DescriptionThis Product Photographer role involves working closely with our marketing team to create engaging visual content for our e-commerce website, social media, and other marketing channels.Responsibilities will include:Taking and editing high-quality product imagesPost-processing and retouching workLight design and creation of visual...


  • Harlow, Essex, United Kingdom Sphere Digital Recruitment Group Full time

    Role OverviewWe are seeking an exceptional Customer Service Executive to join our team at Sphere Digital Recruitment Group. This is a fantastic opportunity for a customer-focused individual to provide outstanding support to clients and drive business growth.About the RoleThis is a full-time, office-based position based in Harlow, working 3 days a week. The...


  • Harlow, Essex, United Kingdom The Language Business Full time

    About the CompanyThe Language Business is a successful, international eCommerce company with an extensive specialist product range available on all digital shopping platforms across the world.Job SummaryWe are seeking an experienced eCommerce Project Manager to join our team. As a key member of our project management team, you will be responsible for...


  • Harlow, Essex, United Kingdom Staff Partners Business Full time

    Company OverviewAt Staff Partners Business, we're seeking a highly skilled Product Line Manager to join our team. This role is an excellent opportunity for individuals with a passion for e-commerce and growth. We strive to be at the forefront of Amazon Vendor marketplaces, driving sales and traffic through data-driven decisions.Job DescriptionAs a Product...

  • Lidl Team Lead

    1 week ago


    Harlow, Essex, United Kingdom LIDL Full time

    Lidl Team LeadEstimated salary: £49,000 - £65,000 per annum.Job DescriptionWe are seeking a highly motivated and experienced individual to join our team as a Lidl Team Lead. As a key member of our management team, you will be responsible for leading and developing your team to achieve exceptional results in store operations.Key ResponsibilitiesConfidently...

  • Team Lead Manager

    1 week ago


    Harlow, Essex, United Kingdom GXO Logistics Careers Full time

    About the RoleThis is an exciting opportunity to join our team as a Team Lead Manager in Harlow. You will be responsible for leading a team of colleagues and ensuring the efficient operation of our warehouse.Key Responsibilities:Lead a team of colleagues to achieve operational excellenceDevelop and implement process improvementsMaintain a positive and...

  • Warehouse Team Lead

    1 week ago


    Harlow, Essex, United Kingdom GXO Logistics Full time

    About the RoleGXO Logistics is seeking an experienced Warehouse Team Lead to join our team in Harlow. As a key member of our operations team, you will be responsible for supervising a team of colleagues and ensuring the smooth running of our warehouse operations.We're proud to offer a competitive salary of up to £33,436 per annum, 25 days annual leave, and...

  • Design Team Lead

    3 days ago


    Harlow, Essex, United Kingdom Premier Group Recruitment Full time

    Job DescriptionWe are looking for a talented Design Manager to join our team at Premier Group Recruitment. The successful candidate will be responsible for leading and managing a team of Product Designers to deliver innovative and market-leading consumer products.The Design Manager will oversee the entire design process, from concept development through to...

  • Oncology Team Lead

    2 weeks ago


    Harlow, Essex, United Kingdom Aspect Healthcare Full time

    Job Title: Oncology Team Lead">About the Role:We are seeking a skilled Oncology Team Lead to join our team at Aspect Healthcare in Harlow, Essex. As a key member of our community pharmacy provider, you will be responsible for leading and developing specialist clinical pharmacy services.Key Responsibilities:Develop and implement clinical pharmacy services to...

  • Retail Team Lead

    4 weeks ago


    Harlow, Essex, United Kingdom TK Maxx Full time

    Key ResponsibilitiesSupporting store managers in leading a team of associatesHelping to maintain a high level of customer serviceManaging stock levels and ensuring efficient stockroom operationsWe're looking for someone who can lead by example and motivate a diverse team. Our customers are very diverse too, and you'll know just how to make sure they can all...

  • Operations Team Lead

    2 months ago


    Harlow, Essex, United Kingdom beBee Professionals Full time £35,000 - £45,000

    beBee Professionals is seeking a highly motivated Operations Team Lead to manage and inspire our team in Harlow, UK. The successful candidate will oversee daily operations, drive team performance, and ensure targets are met while fostering a positive and collaborative work environment.Key Responsibilities:Lead, motivate, and support the team to meet...

  • Team Lead

    7 days ago


    Harlow, Essex, United Kingdom GXO Logistics Full time

    We are looking for a highly motivated Team Lead to join our team in Harlow. As a Team Lead - Warehouse, you will be responsible for supervising a team of warehouse operatives and supporting the shift managers in achieving operational objectives.Key responsibilities include:Coordinating and motivating a team of colleagues to achieve operational...


  • Harlow, Essex, United Kingdom Rise Technical Recruitment Full time

    Are you looking for a challenging role where you can put your stamp on the department? Rise Technical Recruitment is seeking a talented Operations Team Lead to join a leading manufacturer of industrial equipment in Harlow.About the RoleThis highly reputable company offers an exciting opportunity to take on a senior position, managing a team of skilled...

  • Technical Team Lead

    3 months ago


    Harlow, Essex, United Kingdom beBee Professionals Full time £60,000 - £80,000

    Senior Software EngineerWe are seeking a highly skilled and experienced Senior Software Engineer to lead our development team in Harlow, United Kingdom. This role involves designing, developing, and maintaining complex software solutions while mentoring junior developers and ensuring code quality.Key Responsibilities:Design and develop high-performance...


  • Harlow, Essex, United Kingdom Careers in Design Full time

    Careers in Design is looking for an experienced Production Team Lead to oversee daily workshop activities, ensure efficient workflow, and meet deadlines.Key Responsibilities:Manage daily workshop activities, ensuring timely completion of tasks and effective use of resourcesSupervise a team of production staff, providing coaching and development...


  • Harlow, Essex, United Kingdom Careers in Design Full time

    About the RoleWe are looking for an experienced Production Team Lead to join our team at Careers in Design.The ideal candidate will have a proven track record of managing production teams, ensuring smooth project execution, and maintaining high-quality standards.Salary: £45,000 - £55,000 per annumDutiesManage the production team to deliver projects on time...


  • Harlow, Essex, United Kingdom Morepeople 01780 Full time

    About Our ClientMorepeople is a leading garden centre group within the industry.We're passionate about helping customers cultivate beautiful outdoor spaces and gardens. As a seasonal plant supervisor, you'll play a crucial role in making customers' gardening dreams come true.