Sales Coordinator

3 weeks ago


Wolverhampton, Wolverhampton, United Kingdom Reed Full time
Sales Support Coordinator

We are seeking a highly organized and detail-oriented Sales Support Coordinator to join our team at Reed. This role is responsible for providing comprehensive support to our sales team, ensuring timely and accurate processing of sales inquiries and orders.

Key Responsibilities:
  • Raise and process quotes for preventative maintenance contracts, ensuring timely submission and negotiation of terms.
  • Provide administrative support, manage customer opportunities, prepare reports, and handle inquiries.
  • Ensure UK and export sales inquiries comply with international trade regulations, coordinate shipping logistics, issue invoices, and provide shipping quotes.
  • Act as a key point of contact for customers, delivering prompt and accurate responses.
  • Liaise between sales, logistics, and other internal teams to ensure customer satisfaction.
  • Track orders and shipments, managing progress to ensure smooth processing.
  • Attend export and sales meetings to provide updates on order progress.
  • Conduct research on customs regulations and ensure compliance with export procedures.
  • Maintain and update CRM databases with accurate project and customer information.
Requirements:
  • Proven experience in sales administration, sales support, inside sales, or similar roles.
  • High attention to detail, particularly in managing orders and documentation.
  • Proficiency in Microsoft Office Suite and CRM systems.
Benefits:
  • Bonus scheme
  • Company Pension scheme
  • 25 days holiday plus bank holidays, with additional days accrued after 5 years of service.
  • Death benefit scheme
  • Salary exchange options.
  • Long service awards.
  • Vouchers for birthdays and Christmas.
  • Simply Health Benefit for medical expenses.
  • Employee Assistance Programme and mental health support.
  • Share Incentive Plan.
  • Company social events.

To apply for the Sales Support Coordinator position, please submit your CV detailing your relevant experience and why you are interested in this role.


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