Claims Administrator

3 days ago


Orpington, United Kingdom Eclectic Recruitment Full time
Company Overview

We are delighted to be working with this law firm, based in Orpington, on a full-time permanent basis.

Job Details

Salary: £33,000 - £36,000 per annum.

Job Description
  • Manage a mixed caseload including but not limited to Litigation cases, within the motor trade.
  • Monitor individual and team performance to ensure productivity and quality targets are met, escalating concerns accordingly.
  • Effective management of the litigation process to ensure Service Level Agreements (SLAs) are met.
  • Conduct one-to-one reviews with Fee Earners reviewing complex claims and technical advice.
  • Manage team training needs and create training material delivered to both Fee Earners and Insurer Clients.
  • Provide clear and concise advice.
  • Draft Court documents.
  • Liaise with clients regarding uninsured losses.
  • Adhere to all court deadlines.
  • Show strong decision-making abilities, conflict resolution and problem-solving skills.
  • Take and draft statements.
  • Allocate settlement funds.
Requirements
  • Prior experience in insurance claims processing, with at least 1 year supervisory role and full civil litigation knowledge running a litigated portfolio.
  • Degree holder.
  • Experience handling Litigation matters within a law firm.
  • Excellent communication skills.
  • Business development skills.
  • Attention to detail.

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