Cleaning Services Operations Assistant

4 weeks ago


Great Yarmouth, Norfolk, United Kingdom Haven Holidays Full time
Cleaning Services Operations Assistant - Maternity Cover

At Haven Holidays, we're seeking a skilled Cleaning Services Operations Assistant to join our team on a maternity cover basis. This is a fantastic opportunity to work in a dynamic environment and contribute to delivering exceptional guest experiences.

Key Responsibilities:
  • Support the Cleaning Services Team Manager in planning, preparation, and daily operations.
  • Assist with stock management, team rotas, recruitment, and training.
  • Ensure a clean and safe environment for our guests, monitoring daily service and responding to feedback.

What We Offer:
  • Free use of our leisure facilities, including swimming pools.
  • Up to 50% discount on food on park and 20% discount in our shops.
  • Opportunity to use our corporate box at the O2 Arena.
  • Fantastic discounts with national brands and retailers.
  • 20% discount for you, your family, and friends across Haven and Warner Leisure Hotels.
  • Reward and recognition schemes.
  • Training and development opportunities, including fully funded qualifications.
  • Fantastic health, mind, and money support programme.
  • Enhanced family-friendly policies and pay.

Requirements:
  • Previous experience in cleaning or facilities operations.
  • Ability to work at pace and under pressure while remaining organized.
  • Experience in planning and organizing operational tasks, stock control, and managing budgets.
  • Confidently deal with guest concerns and resolve problems with empathy and understanding.

About Us:
We're part of the award-winning Bourne Leisure family, which includes Haven and Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead. We prioritize openness and transparency, valuing and supporting every team member. We aim to offer flexibility, including full or part-time hours, and prioritize a healthy work-life balance.

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