Cyber Security Specialist
5 days ago
About this role
You will work within the National Cyber and Technology broking and placement team, responsible for a portfolio of GB-based clients. This role is within the National Cyber and Technology broking and placement team, part of the wider WTW GB Cyber and TMT practice.
Key responsibilities
- Client Relationship Management: Draw on expertise within specialist technical teams within the BU and across the Group for clients as required.
- Managing a portfolio of clients that renew their cyber insurance programme throughout the year, ensuring that the solutions delivered meet the clients' demands and needs and deliver profitable business.
- Support senior colleagues with more complex placements to determine appropriate solutions, structure, price and placement strategies that meet the clients' demands and needs and deliver profitable business for a range of clients.
- Accountability for client service and relationship development direct with individual clients and with specialisms across WTW GB.
Broking
- Ability to understand a client or prospect's business, situations, opportunities, problems and key issues.
- Negotiate placements with the insurance market.
- Prepare and issue market submission emails to obtain quotations.
- Completion of broking and Fair Market Appraisal system in real time.
- Work with senior colleagues in determining appropriate solutions and structuring and pricing the deal for complex accounts.
- Identify appropriate insurers and determine placing strategy in line with the broking protocol.
- Participate in information gathering exercises with clients and prospects.
- Participate in Insurer, client and wording discussions. Recording accurate meeting notes.
- Ensure ongoing compliance with WTW guidelines and procedures.
Placement Management
- Complete compliance processing of contracts as per FCA and contract certainty requirements.
- Assist with loading of data into the relevant WTW Systems.
- Support and deliver the end-to-end ongoing client service, adhering to standardised policies, procedures and service standards.
- Support the BU in accurate budgeting, forecasting and tracking of revenue.
- Communicate effectively with clients, associates, markets and others where appropriate to maximise service delivery levels.
- Working with senior colleagues in the development of service plans that define the engagement and timing of engagement with the client.
- Creating and finalising quotation and certificate documentation to be approved and issued.
- Ensure adherence to Group policies, procedures and all regulatory requirements.
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