Injury Claims Assistant Manager
3 weeks ago
We are looking for a highly motivated and experienced Personal Injury Paralegal to join our team in a challenging but rewarding area of law.
About the RoleThis is an exciting opportunity for a resilient, client-focused individual with strong Civil Litigation or Personal Injury experience to work in a fast-paced environment, where no two days are ever the same.
You will be empathetic, professional and understanding, providing invaluable support and working to secure compensation as well as giving clients the support and services they need.
This is a full-time, permanent opportunity working core business hours Monday - Friday, with a hybrid working policy in place, offering flexibility and work-life balance.
Your Responsibilities- You have strong experience within Personal Injury or Civil Litigation sectors, handling complex cases and working closely with colleagues and clients.
- You are a professional individual, who can work proactively, individually or as part of a wider team environment, communicating effectively with stakeholders and clients.
- You are client focused, and have experience working within a Pursuer environment, building strong relationships with both internal and external stakeholders.
- You are a confident communicator both written and orally, with excellent organisational skills and attention to detail.
- You have a strong attention to detail and can work to your own initiative, managing your own case holdings and assisting others with complex cases when required.
- You enjoy building strong relationships with both internal and external stakeholders, fostering a positive and collaborative team culture.
- You are proficient in the use of Microsoft Packages, and legal systems, staying up-to-date with industry developments and best practices.
- Handling incoming enquiries from clients and stakeholders, responding promptly and professionally.
- Assessing the validity of claims, and undertaking investigations and research, using analytical skills and attention to detail.
- Preparing reports daily for a range of stakeholders, including clients, colleagues, and management.
- Preparing all correspondence daily, ensuring accuracy and professionalism in all communication.
- Summarising legal documents and checking all documents daily, maintaining high standards of quality and attention to detail.
- Preparing and drafting a variety of legal documents daily, using technical knowledge and writing skills.
- Managing your own caseload proactively, prioritising tasks and deadlines to achieve high-quality results.
- Building strong relationships with clients in an empathetic and supportive manner, delivering exceptional customer service.
- Working well individually and within a wider team, managing complex cases and collaborating with colleagues to achieve shared goals.
- Ensuring all work is completed within set targets and deadlines, meeting or exceeding expectations.
The ideal candidate will have a strong background in Personal Injury or Civil Litigation, with excellent communication and organisational skills. We offer a competitive salary (£40,000) reflecting your experience and skills, as well as opportunities for professional growth and development in a dynamic and supportive environment.
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