Retail Operations Director

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom Austin Fraser Full time
Job Description

The successful candidate will be responsible for leading store teams and delivering the retail strategy, focusing on commercial and operational excellence. The role requires developing and maintaining strong relationships with stakeholders to ensure effective communication.

Key Responsibilities:
  • Initiate and lead key retail projects to drive improved ways of working.
  • Develop and deliver a robust trade routine to review and manage store sales performance.
  • Lead weekly retail trade meetings and set clear actions for short-term trading initiatives.
  • Conduct inspirational store visits to engage teams, observe customers, and identify opportunities.
  • Manage retail budget planning and ensure store teams have clear targets.
  • Detailed management of retail payroll and controllable costs through P&L reviews.


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