Starbucks Shift Supervisor
5 days ago
We are seeking a dedicated and experienced Shift Supervisor to join our Starbucks team. As a key member of our store management team, you will be responsible for leading, inspiring, and motivating a team to deliver exceptional customer service and drive sales growth.
Key Responsibilities- Manage the store in the absence of the Manager, ensuring seamless operations and customer satisfaction.
- Lead and engage the team to promote sales, increase profitability, and maintain a clean and welcoming store environment.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
- Collaborate with the Manager to achieve business objectives, including sales targets and customer service standards.
- Recruit, train, and develop team members to ensure they have the skills and knowledge to deliver exceptional customer service.
- Previous supervisory experience in a fast-paced retail or hospitality environment.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong problem-solving and analytical skills, with the ability to make informed decisions.
- Ability to work flexible hours, including evenings and weekends.
- 18 years or older.
- Competitive hourly rate.
- Quarterly bonus incentive.
- Starbucks discount - 30% off food, drinks, and merchandise.
- Food to Go Discounts 15% off Greggs, Subway, and much more.
- Discount partnerships retail, food, home, garden, electronics, and much more.
- 24/7 access to virtual GP and wellbeing service.
- Contracted hours.
- Free on-shift beverage.
- 10% Discount Card for Asda.
- Progression and career opportunities.
- Life assurance.
- Employee assistance programme.
- Recognition rewards.
- Learning and development opportunities.
- Work anniversary awards.
- Compassionate leave.
- EG Cares benefits and rewards platform.
- Access to the Learning Hub with the most extensive online learning course library in the world.
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