Regional Operations Manager

2 weeks ago

East Anglia, United Kingdom One Retail Full time
Regional Manager - East Anglia

As the Regional Manager, you will oversee all food services within our Instore cafes, ensuring compliance with company policies and delivering business performance in a commercial manner. You will be responsible for managing relationships with multiple site-based clients, leading a team of unit managers, and maintaining rigorous quality control standards.

Key Responsibilities:
  • Lead and motivate a team of unit managers to deliver exceptional food services.
  • Build and maintain strong client relationships, ensuring contract compliance and exceeding client expectations.
  • Maintain quality control standards, ensuring Compass and brand standards are met, and compliance with health, safety, and regulatory standards.
  • Monitor and support your team, recognizing training needs and potential.
  • Manage labour and controllable costs within all units.
  • Deliver profitability within the units, with a commercial mindset.
Essential Skills:
  • 2+ Years experience at a senior level as an Area/Regional manager, leading operational teams to deliver results.
  • Previous multi-site catering background with P&L responsibility.
  • Experience in building and maintaining client relationships.
  • Experience of working within brand guidelines to deliver results.
  • Strong Microsoft Office skills, including Word, PowerPoint, Excel, and Microsoft Teams.
  • Ability to work under pressure to meet deadlines.

We are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.

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