Professional Service Representative

3 days ago


St Helens, St. Helens, United Kingdom beBee Professionals Full time £20,000 - £30,000

beBee Professionals is committed to delivering exceptional customer experiences in St Helens, United Kingdom. As a Professional Service Representative, you will play a vital role in achieving this goal by providing top-notch service and resolving customer issues promptly.

Your responsibilities will include:

  • Handling customer inquiries via phone, email, or chat with professionalism and empathy.
  • Providing accurate and up-to-date information about products and services.
  • Resolving customer complaints in a fair and efficient manner, escalating when necessary.
  • Processing customer orders and maintaining accurate account records.
  • Collaborating with other teams to ensure seamless customer experiences.

Requirements:

  • Previous experience in customer-facing roles is highly beneficial.
  • Excellent communication and problem-solving skills are essential.
  • Able to handle high-volume inquiries while maintaining attention to detail.
  • Familiarity with Microsoft Office and CRM systems.
  • Able to work independently and as part of a dynamic team.

We offer a competitive estimated salary of £28,000 - £32,000 per annum based on your experience and qualifications.



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