ServiceNow Developer

5 days ago

Leicester, Leicester, United Kingdom Next Full time
About the Role

We are seeking a highly skilled ServiceNow Developer to join our team at Next. As a key member of our Computer Services team, you will be responsible for delivering and rolling out new functionality across the Core ServiceNOW platform.

Responsibilities:
  • Scope, implement, and test projects, including communication and documentation creation.
  • Develop and deploy changes to the platform, liaising with third-party vendors to deploy solutions.
  • Perform regression testing and apply fixes to the system for upgrades/patches.
  • Provide technical advice to junior ServiceNow Development team members.
  • Perform technical reviews for junior team members.
  • Drive adoption of best practices and test management, utilizing Automated Test Framework (ATF).
  • Design and implement automation using integrations and other platform products.
Criteria:
  • Demonstrable experience in developing the ServiceNow platform.
  • Hands-on implementation experience in at least one of the following areas: ITSM, Customer Service Management, Integrated Risk Management, Predictive Intelligence/Task Intelligence, Performance Analytics, Virtual Agent and NLU.
  • Experience with developing/customizing Workspaces.
  • Good knowledge of platform best practices, table structures, security rules (ACLs), and client and server-side scripting (including script includes).
  • Knowledge of JavaScript, ServiceNow Glide classes, AJAX, and XML.
  • Experience in Service Portal development (HTML, CSS, AngularJS, Bootstrap).
  • System integration experience using inbound and outbound web services (REST, SOAP).
  • Effective communicator at all levels of the business.
  • Proven capabilities in managing enterprise-level platforms.
  • Ability to work to tight deadlines and under pressure.
  • Knowledge of Agile and Scrum methodologies is advantageous.
  • ServiceNow - Certified System Administrator (Desirable).

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