Multilingual Parts Specialist
1 week ago
We are seeking a highly skilled Multilingual Parts Engineer to join our team at Parkside. As a key member of our technical support team, you will be responsible for providing exceptional customer support and technical expertise to our global customers.
Key Responsibilities:
Provide initial technical support to customers, understanding and identifying symptoms and driving corrective actions.
Order necessary parts to be shipped to sites where required.
Organize field dispatch of engineers with the correct skills to implement corrective actions.
Escalate internally to product support remote team when unable to identify issues and parts required.
Requirements:
Previous extensive experience and in-field knowledge as an Inkjet field service technician desirable.
Good knowledge of print industry and processes.
Fluency in multiple languages, both spoken and written (English mandatory).
Proficiency in reading electrical and fluid schematics.
Excellent communication and interpersonal skills, especially when communicating with customers.
What We Offer:
Competitive salary £45-50K depending on experience.
Full-time, fully office-based position with 40 hours per week and Monday to Sunday rotation of hours.
On-call rotation may be required.
About Us:
Parkside is a leading provider of technical support services to the print industry. We are committed to delivering exceptional customer service and technical expertise to our global customers.
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Hertfordshire, United Kingdom Parkside Full timeJob Title: Multilingual Parts SpecialistJob Summary: We are seeking a highly skilled Multilingual Parts Specialist to join our team at Parkside. As a key member of our support team, you will be responsible for providing technical support to our customers worldwide. Key Responsibilities: • Offer customer support and confirmation for parts orders. •...
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