Global Enterprise Application Specialist

4 days ago


West Midlands Combined Authority, United Kingdom Vertex IT Solutions Ltd Full time

We are seeking a highly skilled Global Enterprise Application Specialist to join our team at Vertex IT Solutions Ltd.

This permanent position offers a competitive salary of approximately £45,000 - £60,000 per annum, depending on experience.

The role will involve providing support, administration, and maintenance of global applications, including Microsoft Dynamics 365 (CRM), as part of the Global Enterprise Application Specialist Team (EAST).

Job Description

The successful candidate will be responsible for:

  1. Providing 2nd and 3rd line support for Microsoft Dynamics 365 (CRM) and other global applications;
  2. Learning about Office 365 and its suite of products, including Teams, Planner, and SharePoint;
  3. Administration and maintenance of existing platforms, including Windows Server and IIS;
  4. Working towards upgrades of CRM systems;
  5. Logging and managing support calls, responding to escalated calls with Microsoft;
  6. Ensuring application performance is monitored regularly using tools like SCCM;
  7. Resolving users' issues or providing workarounds;
  8. Producing learning materials for support teams.
Requirements and Skills

To be successful in this role, you will need:

  1. Two years' experience supporting and administering applications, preferably CRM;
  2. Windows Server experience, including IIS;
  3. General SQL knowledge would be desirable;
  4. Familiarity with support call logging software, such as Service Now;
  5. Strong service management skills;
  6. Familiarity with Office 365 and its applications;
  7. Willingness to learn from others, self-learn, and bring fresh ideas to the team;
  8. Strong analytical and problem-solving abilities, working closely with Microsoft on solutions;
  9. Strong written and verbal communication skills, utilised in giving demos, contributing to Yammer, and communicating with users globally;
  10. Understanding of Dev-Ops.
Benefits

We offer a comprehensive benefits package, including private medical insurance, life assurance, accident insurance, and income protection cover. You will also have access to a Flexible Benefits Fund and the Global Profit Share scheme.



  • West Midlands Combined Authority, United Kingdom undisclosed Full time

    Enterprise Data Insights SpecialistWe are seeking an experienced Enterprise Data Insights Specialist to support our Enterprise Transformation Programme and other key initiatives by delivering crucial, data-driven insights that drive decision-making and process optimisation. Key responsibilities will include:Collecting, cleaning, and analysing data from...


  • West Midlands Combined Authority, United Kingdom Caresoft Global Ltd Full time

    Job Overview:Caresoft Global Limited is a leading recruitment consultancy dedicated to specialist markets within the Automotive, Aerospace, Agricultural & Construction Industries. We are currently seeking a highly skilled Global Aftermarket Supply Chain Operations Specialist to join our team in Whitley, Coventry.This role requires a strong understanding of...

  • Adult Care Specialist

    3 weeks ago


    West Midlands Combined Authority, United Kingdom Bupa Global Full time

    The Ideal CandidateWe are looking for a dedicated and empathetic individual who is passionate about delivering exceptional care. As an Adult Care Specialist, you will possess:A Level 2 Diploma in Healthcare or equivalent qualificationExperience working in a care setting, preferably with vulnerable adultsExcellent communication and interpersonal skillsAble to...


  • West Midlands Combined Authority, United Kingdom Gleeson Recruitment Group Full time

    About the Role:We are seeking a skilled Applications Support Specialist to join our team. The successful candidate will provide 3rd Line support to our Applications & Systems estate, with a focus on data platforms and integrations. This role requires proficiency in Powershell, Azure, SQL, and other data services such as Azure Data Factory and...


  • West Midlands Combined Authority, United Kingdom Ambis Full time

    Ambis, a leading provider of ERP software solutions, is looking for a skilled Application Support Specialist to join their growing team.This role offers the opportunity to work with a wide range of ERP software, including Epicor, Sage 200, Exchequer, NetSuite, Business Central, Infor, PS Financials, and more.The successful candidate will have excellent...


  • West Midlands Combined Authority, United Kingdom Rise Technical Recruitment Full time

    Rise Technical Recruitment is currently working with a market-leading company in the specialist industry to find a skilled Field Service Engineer.This permanent role offers an attractive salary of £33,000 - £36,000 OTE £45k + Progression + Training + Excellent Benefits.The successful candidate will have a Multi-Skilled (Electrical / Mechanical) background...


  • West Midlands, United Kingdom Planet Pharma Full time

    One of our medical device clients are seeking a Clinical Application Specialist in the London areaClientThe client is a medical device company that are using their state-of-the-art products to drive a huge expansion of their sales team across the whole of Europe and beyond. Having seen 54% growth over the past two years, they are looking to continue this...


  • West Midlands, United Kingdom Planet Pharma Full time

    One of our medical device clients are seeking a Clinical Application Specialist in the London areaClientThe client is a medical device company that are using their state-of-the-art products to drive a huge expansion of their sales team across the whole of Europe and beyond. Having seen 54% growth over the past two years, they are looking to continue this...


  • West Midlands, United Kingdom Planet Pharma Full time

    Job Description One of our medical device clients are seeking a Clinical Application Specialist in the London area Client The client is a medical device company that are using their state-of-the-art products to drive a huge expansion of their sales team across the whole of Europe and beyond. Having seen 54% growth over the past two years, they are looking...


  • West Midlands, United Kingdom Planet Pharma Full time

    Planet Pharma are working with a top pharmaceutical company who are seeking a Clinical Application Specialist. They are a fast-growing medical company, with a commitment to the creation of medical devices with business conducted over a broad medical field. The company's mission is to transform healthcare by enabling clinicians to treat patients with...


  • West Midlands, United Kingdom Planet Pharma Full time

    Planet Pharma are working with a top pharmaceutical company who are seeking a Clinical Application Specialist. They are a fast-growing medical company, with a commitment to the creation of medical devices with business conducted over a broad medical field. The company's mission is to transform healthcare by enabling clinicians to treat patients with...


  • West Midlands Combined Authority, United Kingdom Ambis Full time

    As an Application Support Specialist at Ambis, you will provide expert assistance to clients with ERP software issues, leveraging your knowledge of accounting and SQL Server. This is an opportunity to join a solid software company that delivers reliable ERP solutions with a focus on innovation and customer trust.Key Responsibilities:Support clients with ERP...


  • West Midlands Combined Authority, United Kingdom Caresoft Global Ltd Full time

    Role OverviewCaresoft Global Ltd invites applications for the position of SAP ECC Customer Support Specialist. As a key member of our operations team, you will provide expert support for SAP ECC implementation and maintain a high level of customer satisfaction. This contract position offers a competitive hourly rate of £34.42ph PAYE, with 35 weeks of...


  • West Midlands Combined Authority, United Kingdom Maxim Recruitment Full time

    A highly sought-after opportunity has arisen for a Strategic Procurement Specialist to join a renowned global consultancy based in the UK.This role offers an exciting chance to work with a talented team delivering best-in-class strategic procurement and contract advice, including end-to-end procurement services to key clients in the water or power and...


  • West Midlands Combined Authority, United Kingdom Caresoft Global Limited Full time

    Are you a seasoned health and safety professional looking for a challenging role within the engineering industry? Caresoft Global Limited is seeking a Senior Labour Health and Safety Specialist to join their Powertrain Test Operations Team in Whitley, Coventry.The ideal candidate will have a strong background in health and safety compliance, with experience...


  • West Midlands, United Kingdom Planet Pharma Full time

    Planet Pharma are partnered with a mid-large medical device company who have seen over 55% growth recently and are hoping to implement more in the coming years. Our client is seeking Clinical Application Specialists to join their team in the United Kingdom. You'll cover your own territory and work closely with professional in Cardio, Peripheral & Neuro...


  • West Midlands, UK, UK, United Kingdom Planet Pharma Full time

    Planet Pharma are working with a top pharmaceutical company who are seeking a Clinical Application Specialist. They are a fast-growing medical company, with a commitment to the creation of medical devices with business conducted over a broad medical field. The company's mission is to transform healthcare by enabling clinicians to treat patients with...


  • Co. West Midlands, United Kingdom Aubay UK Full time

    Aubay is seeking an experienced Solution Architect to drive architectural initiatives within the Financial Services space. You will support project delivery by defining functional scoping and devising Information System (IS) level architecture solutions that emphasise consistency, adaptability, and sustainability. You will ensure compliance with the...


  • West Midlands Combined Authority, United Kingdom Spinks Full time

    About the OpportunitySpinks is seeking a seasoned Technical Applications Specialist to bolster their team in the Veterinary Services space.The ideal candidate will provide expert support for a range of applications and systems, ensuring high performance and stability.This role involves contributing to digital transformation projects, focusing on product &...


  • Street West, United Kingdom TD Bank Full time

    Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Enterprise Enabling Functions Pay Details: **Job Description**: - Department Overview: - The Global Anti-Money Laundering (GAML) group at TD Bank Group (TDBG) is accountable for establishing TDBG's global Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) program to ensure...