Administrative Support Officer

3 weeks ago


Frodsham, United Kingdom Cheshire and Wirral Partnership NHS Foundation Trust Full time

**Job Overview:**

An exciting opportunity has arisen for a part-time Band 2 Administrative Support Officer to join our team at the Reception area of Princeway Clinic in Frodsham.

We are seeking an individual with excellent customer service skills, who can provide first-line contact with our patients and visitors, both face-to-face and over the telephone. The ideal candidate will have experience in administrative support, including typing, filing, and data protection.

**Key Responsibilities:

  • To greet patients, visitors, and electronically check-in appointments while maintaining accurate records.
  • Provide administrative support, including scanning correspondence onto patient electronic records.
  • Answer telephones, handle inquiries, and demonstrate exceptional customer service skills.

**Essential Skills and Qualifications:

  • NVQ Level 2 Business and Administration or equivalent/relevant administration experience.
  • Proficient in Microsoft Office, with knowledge and understanding of the Data Protection Act.

**What We Offer:

A competitive salary of £15.65 per hour (pro-rata), plus the opportunity to work in a dynamic and supportive environment.

We value diversity and inclusion, and we are committed to providing equal opportunities for all applicants. If you meet the essential criteria, please do not hesitate to apply. For further assistance or guidance, please contact our Recruitment Team on 01244 393100.


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