Spa Operations Director

7 days ago


Plymouth, Plymouth, United Kingdom Hand & Stone Franchise Corp Full time
Job Description:

We are seeking a dynamic Spa Manager to lead our Plymouth location and drive business growth. As a key member of our team, you will oversee daily operations, ensure exceptional customer service, and develop marketing strategies to increase revenue and profits.

Responsibilities:

  • Develop and implement sales and marketing plans to maximize membership base and revenue
  • Analyze data to inform business decisions and drive success
  • Lead a diverse staff with minimal supervision, using sound judgment and independent problem-solving skills
  • Maintain high standards of cleanliness and ambiance in the spa
  • Manage inventory effectively and ensure compliance with company policies and procedures
  • Hire, train, and develop team members to achieve high standards
  • Motivate and empower the team to deliver exceptional customer satisfaction

What's in it for you?

  • A competitive compensation package, including commission opportunities and generous bonuses
  • Employee discounts and benefits
  • Growth opportunities in a rapidly expanding franchise system
  • The chance to be hands-on and develop an amazing culture in your workplace

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