Court and Administrative Professional

3 days ago


Birmingham, Birmingham, United Kingdom Brook Street Full time

Brook Street is an agency of the Ministry of Justice, providing administrative support for the legal system across England and Wales.

We are committed to ensuring justice works for everyone. The justice system defends fundamental rights and freedoms, serving all who need it. From vulnerable individuals to families in crisis, claimants, and commercial businesses, we must administer a fair and efficient system.

Court Usher (Band F) Role

A public sector client based in Birmingham is recruiting a temporary Court Usher (Band F) to join their team. This full-time role, 37 hours per week, Monday - Friday, offers a good chance of extension beyond March 2025.

The successful candidate will be responsible for ensuring a smooth court operation, delivering exceptional customer service to people from diverse backgrounds. Key duties include:

  • Setting up court rooms
  • Coordinating court schedules
  • Preparing and maintaining court files and papers
  • Greeting parties, providing directions, and keeping them informed
  • Ensuring hearings proceed smoothly
  • Liaising with Judges and recording outcomes

Facing strong face-to-face customer service experience is essential for this role. Due to the position's nature, the successful candidate will undergo an enhanced DBS check at no cost.

We proudly support the Armed Forces Covenant, guaranteeing interviews for veterans or spouses/partners of military personnel who meet the criteria. As a Disability Confident Leader, we offer guaranteed interviews through the Public Sector Resourcing Framework (PSR). If you identify as a disabled candidate or veteran/spouse/partner and meet the requirements, please reach out to us via our website.

We aim to engage with all interested candidates, especially ex-military personnel and their families, who meet the essential criteria.


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