Vehicle Damage Assessor

3 weeks ago


Manchester, United Kingdom MPJ Recruitment Ltd Full time

Job Title: Vehicle Damage Assessor

Job Summary:

We are seeking a skilled Vehicle Damage Assessor to join our team at MPJ Recruitment Ltd. As a Vehicle Damage Assessor, you will be responsible for evaluating and auditing estimates before authorising repairs efficiently.

Key Responsibilities:

  • Negotiate settlements for motor vehicles, directly liaising with customers
  • Work within agreed timeframes and business parameters, tailored to meet the needs of the company
  • Communicate with repairers, business partners, and suppliers to ensure the smooth processing of claims and to achieve optimal engineering outcomes on the first attempt
  • Conduct audits to assess repairer performance, providing recommendations on repair quality, costs, and customer service
  • Ensure that all work is carried out within agreed KPIs and SLAs and in accordance with our company values.

Requirements:

  • Member of either IAEA / IMI / IRTE / ATA / VDA
  • 2 years of Motor Claims knowledge including a basic understanding of insurance principles
  • Good working knowledge of computerised damage estimating systems, including Audatex
  • Accuracy and attention to detail
  • Positive and self-confident approach when dealing with customers.
  • PC literate with good administrative skills
  • Ability to take on increased ownership and responsibility when necessary

What We Offer:

  • Hybrid working available
  • Ongoing funded industry training
  • Opportunity for Career Progression for the right candidate
  • Regular team building activities and social events
  • Access to Employee Assistance Programme
  • Annual pay review
  • Bank holidays, Birthdays and Child's first day of school all given as additional leave
  • Birthday gift from Directors
  • Employee of the Month
  • Dress down Friday


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