Renewal Lifecycle Specialist

1 month ago


Manchester, United Kingdom Altus Group Full time

Altus Group is committed to delivering exceptional service to our clients. As a Renewal Lifecycle Specialist, you will play a key role in ensuring seamless transitions between contracts.

About the Role

This position comes with a competitive salary of $70,000 - $90,000 per year, based on experience.

Your primary responsibilities will include:

  • Communicating effectively with clients regarding contract renewal processes and timelines.
  • Maintaining accurate and up-to-date client records.
  • BUILDING TRUST through engaging conversations.

Requirements for this role include previous experience in telephone-based renewals, cross selling, and up selling, as well as excellent communication skills and proficiency in MS Office.

We prioritize the well-being of our employees and offer a comprehensive rewards package that includes mental, physical, and financial benefits.


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