Business Partner

1 month ago

Manchester, United Kingdom Sidecar Doughnuts Full time
Internal Communications and Engagement Business Partner

We are seeking a talented Internal Communications and Engagement Business Partner to join our People team in either Salford Quays, Manchester or Haywards Heath, West Sussex.

As a trusted subject matter expert, you will be responsible for supporting our Internal Communications and Engagement Manager in the delivery of our internal communications, wider engagement and culture plans.

You will also take charge of the day-to-day ownership of our internal communications function and support the ever-evolving colleague experience, whilst enabling and leading a team to collectively deliver benefits to help us reach our ambitious goals.

Key Responsibilities:
  • Deputise for the Internal Communications and Engagement Manager, ensuring that business goals and initiatives are met in line with our Strategy on a Page and our values.
  • Lead a team of Internal Communication and Engagement colleagues to meet the team and company objectives. Managing their day-to-day colleague experience and support them with development and career coaching.
  • Support the creation and on-going implementation of the overall communication and engagement strategies, including partnering with key areas of the organisation, building effective relationships with senior stakeholders, working groups and committees to help drive engagement, educate and inspire colleagues.
  • Build a network across the Group and externally to influence and advise (proactively and reactively) to help maximise the team's successes whilst planning and prioritising resource.
  • Lead, create and deliver comprehensive and dynamic engagement plans by supporting core communications with digital and physical collateral.
  • Support wider team to help deliver key deliverables and support absence.
  • Lead and strategically manage business programmes that support business goals, with the ability to translate complex business materials into compelling content for a range of internal channels.
  • Write, edit and proof copy across all channels, including but not limited to email, intranet and our weekly newsletter, ensuring that it's appropriate for the channel and in line with our brand and tone of voice.
  • When required, design graphics, film/edit content, etc to support with communications plans.
  • Lead and support with planning and managing internal events, including both company-wide and regional events that support the overall communication plans and product launches.
  • You will also deliver on a range of projects and initiatives, both in a lead role and supporting other teams, ranging from colleague programmes, culture and ESG initiatives through to IT/regulatory/business change projects.
  • Collect and review data on a regular basis to inform the team's approach including but not limited to send times, look and feel, targeting, strategic positioning, tone of voice, etc.
  • Manage relationships with local community partners across all our business locations.

Requirements:

  • Extensive experience in an internal communication role with a proven track record of business partnering.
  • Knowledge of the Financial Services Industry is desirable.
  • Substantial experience of working in an internal communications function.
  • Educated to degree level, qualifications in English, business or communications preferable.
  • Good understanding of Adobe Creative Suite and working knowledge of SharePoint.

Skills & Qualifications:

  • Excellent creative written and spoken skills and feel confident writing for a variety of audiences.
  • You will have first-class drafting, proof-reading and editing skills, and be able to write and produce compelling and engaging content under pressure and at short notice, while maintaining strong attention to detail.
  • Solid experience of co-ordinating projects.
  • Creative thinker and problem solver.
  • Collaborative approach, working as one team with the wider internal communications team.
  • Strives to drive business improvements to contribute to the success of the business.

What We Offer:

  • 86% of people would recommend a friend to work at First Central.
  • Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more.
  • Flexible Bank Holidays. Eight flexible bank holidays; Everyone gets a paid day off annually to volunteer.
  • Electric Car Scheme. Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing.
  • Flexible Working. We're flexible; most roles let you mix office and home working.

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