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Warranty Administration Specialist

1 month ago

Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time
Role Overview
As a Warranty Executive at Marshall Motor Group, you will be part of the Aftersales team responsible for overseeing warranty work processes and ensuring compliance with manufacturer guidelines.

Key Responsibilities
• Ensure accurate and timely completion of warranty administration tasks
• Collaborate with workshop and service advisor teams to achieve department objectives
• Manage time effectively to meet deadlines and maintain high productivity
• Provide excellent customer service and build strong relationships with colleagues and customers

Requirements
• Previous administration experience, preferably in a manufacturer warranty environment
• Strong IT skills, with experience in Kerridge software (training provided)
• Process-driven and organized, with excellent time management skills
• Ability to work effectively in a team and communicate with customers

About Marshall Motor Group
Marshall Motor Group is one of the UK's largest car dealer groups, representing 23 popular manufacturers across 33 counties. We are passionate about our people and customers, and offer a range of benefits, including competitive salary, bonus, and OTE scheme, 25 days annual leave, life assurance, and pension scheme.